WHAT IS ONLINE REPUTATION REPAIR?
In short, online reputation repair is the practice of neutralizing and suppressing damaging reviews, ratings, blog and social media posts, news articles, videos and other negative content and comments found in online search results about you, your brand, products, services and/or team.
WHY IS THIS IMPORTANT TO YOUR BUSINESS?
Your clients / customers are talking about you – and the world is listening.
Today, you are defined by what appears on Google, Yahoo, Bing & Social Media. In fact, businesses are losing money daily because of erroneous, misleading and false statements posted online. Whether the negative listings are from a former patient, client or employee, a news site or competitor, the impact can be devastating to your reputation and bottom line.
Did you know?
- 80% of online searches are conducted by consumers looking for local businesses
- 90% of consumers won’t look past page one of search results
- 80% of consumers trust online reviews as much as personal recommendations.
- 4 OUT OF 5 consumers have changed their minds about purchasing a product or service based solely on negative information they found online.
Who would you do business with?
- Business A) Who has a one star reputation and terrible reviews
- Business B) Who has a five star reputation and positive reviews
Online reviews provide consumers with information about a company or its products / services so they can make an informed decision based on the experiences of previous consumers. There’s nothing that would scare away a prospective client / customer faster than if they “Googled” your business or personal name and discovered negative reviews.
We strongly recommend that any business that knows or suspects they may have negative online reviews take immediate action to repair the damage.
HOW DOES IT WORK?
In order to repair your bad online reputation you will need to repopulate search engines, review sites and social media with genuine positive reviews, ratings and information about your products, services and brand. The validity of the negative content then becomes questionable, difficult to find, and/or overshadowed by positive and promotional content that gives searchers a great first impression of your brand.
HOW CAN MARKETING TECS HELP YOUR BUSINESS?
- We’re reputation repair, marketing and management experts
- We have patent pending software to help you collect reviews
- We’ll improve your search engine rankings
- We’ll monitor your online reputation
- We offer impeccable customer service
- We will deliver measurable results in monthly reports
- We offer a 100% SATISFACTION GUARANTEE!
OUR STEP-BY-STEP PROCESS
- Identify what’s being said out you and where it’s being said
- Reconcile and neutralize negative comments, reviews and ratings
- Suppress negative reviews and ratings with positive reviews from real clients / customers
- Repopulate page one of major search engines with positive information and offers from your business
- Leverage social media to help increase brand, product and/or service awareness and help repopulate page one of major search engines
- Proactively monitor your reputation and identify and neutralize potentially damaging comments that will cost you sales